Privacy Policy
This Privacy Policy explains what information is collected when you play Itoria (the "Game"), how it is used, who it is shared with, and the choices you have. The Game is made by YCrew Games and operated by Dust in Peace LLC, a company in the United States ("we", "us", "our").
Questions? Contact: augmentalvision@gmail.com.
1. Information we collect
Collected automatically
- Player ID: an anonymous player ID created the first time you play (a "guest" account).
- Game progress: your heroes, charms, gear, currencies, settings and purchase history, stored in a cloud save and checked by our server logic.
- Device and technical data: device model, operating system, language, app version and connection data (such as IP address) that our service providers need to deliver the Game.
- Advertising data: only if you choose to watch an optional rewarded ad: our ad partners may collect your device's advertising ID, approximate location and ad interaction data. See section 4.
The Game does not use a separate analytics or tracking SDK.
When you link an account (optional)
- Google Play Games (Android): your Play Games player ID, so your progress can be restored on another device.
- Sign in with Apple (iOS): an Apple user identifier. If you choose "Hide My Email", we never see your real email.
- Username and password: the username you choose. Your password is handled by our authentication provider; we never see it.
We do not receive your Google or Apple password.
Purchases
In-app purchases are processed by Google Play, the Apple App Store or Steam. We receive a receipt, product ID and transaction status so our server can verify the purchase and deliver the items. We never receive your payment card details.
Information you give us
- Your in-game player name (names are checked by an automatic filter for offensive words).
- Messages you send us for support or feedback.
2. How we use information
- To run the Game: create your account, save your progress and restore it on another device.
- To run server-side game rules (pulls, rewards, purchases) and to prevent cheating and fraud.
- To deliver purchased items.
- To show optional rewarded ads, only when you choose to watch one.
- To fix bugs, answer support requests and meet legal obligations.
3. Service providers
We don't sell your personal information. We share data only with providers that help us run the Game, under their own privacy policies:
| Provider | Used for |
|---|---|
| Unity Technologies (Unity Gaming Services) | Authentication, cloud save, server logic, in-app purchase integration |
| Ad network provider, if ads are added | Optional rewarded ads |
| Google (Google Play, Google Play Games) | App distribution, sign-in, purchases |
| Apple (App Store, Sign in with Apple) | App distribution, sign-in, purchases (iOS) |
| Valve (Steam) | PC distribution, purchases |
We may also disclose information if the law requires it, to protect players' safety or our rights, or as part of a sale or transfer of the Game.
4. Advertising and your consent
If ads are included, they appear only when you choose to watch a rewarded ad. There are no forced or banner ads. The first time you start the Game, it asks whether our ad partners may use data from your device to show ads that fit you better. If you choose Not now, ads are non-personalized. You can change this any time in the Game's settings, and reset or limit your advertising ID in your device settings.
5. Your choices and rights
- Delete your account in the Game or by request. See how to delete your account.
- Delete or get a copy by contact: write to augmentalvision@gmail.com with your player ID. We respond within 30 days.
- Linking an account is optional: you can play as a guest.
- Depending on where you live (for example the EU/UK or California), you may have additional rights, such as objecting to processing or complaining to your local data protection authority.
6. Data retention
We keep your account and progress for as long as your account exists. When you delete your account in the Game, your server data is deleted right away; requests by contact are completed within 30 days. Stores keep their own purchase records under their policies. A copy of your progress may remain on your own device until you uninstall the Game.
7. Security
Data is sent over encrypted connections, and game currencies are protected on the server so they can't be changed by the app alone. No system is completely secure, but we work to protect your information and will notify you where the law requires.
8. International transfers
Our providers may process data in countries other than your own, including the United States, using safeguards described in their own policies.
9. Age
The minimum age to play is 13, or the minimum age at which a person may consent to the processing of their personal data online in your country, if that is higher (the "digital age of consent"; in the EU it is set by each country between 13 and 16, for example 14 in Spain and Italy, 15 in France and 16 in Germany, the Netherlands and Ireland). Below the age of majority in your country, a parent or guardian must agree to the Terms and this Policy for you. We do not knowingly collect personal information from anyone below these ages. If you believe a child has given us personal information, contact us and we will delete it.
10. Changes to this policy
We may update this policy as the Game changes. We'll change the "Last updated" date above and, for significant changes, tell players in the Game or on our community channels.
11. Contact
Dust in Peace LLC (YCrew Games), United States
Contact: augmentalvision@gmail.com