Delete your account
Delete it in the Game (instant)
- Open Itoria.
- Tap Settings, then Other, then Account.
- Tap Delete account, type DELETE and confirm.
You need an internet connection so the server copy can be deleted too.
Or ask us
If you can't open the Game, write to augmentalvision@gmail.com with the subject "Itoria account deletion". Include your player ID (shown on the Account page) or the username you linked. We complete requests within 30 days and confirm in reply.
What gets deleted
- Your player account and any linked logins (Google Play Games, Sign in with Apple, username).
- Your heroes, charms, gear, currencies, energy and progress stored on our servers.
- Your cloud save.
What is kept
- Purchase records kept by Google Play, the Apple App Store or Steam under their own policies. Deleting your account does not refund purchases.
- Progress saved on your own device stays there until you uninstall the Game.
Deletion can't be undone. See our Privacy Policy for details.